What Really Hard News Taught Me About Running a Business

I got some news recently that stopped me in my tracks.

The kind of news that makes everything else fade into the background. It reminded me, in the most gut-wrenching way, that life doesn’t wait for us to get our shit together before it throws us a curveball.

I’m not going to share the details because they’re not mine to share. But what I will tell you is this: it involved someone I love, and it changed something fundamental about how I see everything—including my business.

When the Ground Shifts Beneath You

You know that feeling when you’re going about your normal day—answering emails, picking up the kids from school, worrying about whether your last social media post landed—and then you get that call or that text?

Everything just… stops.

Suddenly, all the things you were stressed about five minutes ago feel absurdly small. That client who’s being difficult? Doesn’t matter. Being late for the kids’ soccer game? Who cares. The fact that you haven’t posted on Instagram in three days? Literally irrelevant.

For the first time in a long time, I had this crystal-clear moment of: Oh. This is what actually matters.

And it wasn’t my business, my to-do list, or whether I was showing up “enough” or doing things the “right” way.

The Truth We All Forget Until We Can’t

Here’s what nobody told me about building a business: it’s really easy to convince yourself that once you hit the next milestone, then you’ll relax. You’ll finally be able to be present and make time for the people and things that matter.

But life doesn’t care about my business plan.

It doesn’t wait for me to be ready or pause while I get my client’s email marketing funnel set up.

The hard truth I’m realizing is this: I’ve been so focused on building something sustainable and scalable that I forgot to ask myself what I’m actually building it for.

What Changed for Me

I’m not going to pretend this news made me suddenly quit my business and run off to live in a cabin in the woods. That’s not realistic, and honestly, it’s not what I want. But it did change some things.

It reinforced the concept that my business is my business and I get to decide how I run it. Life’s too short to do work I don’t love and work with people who make me dread Monday mornings. It’s why I’ve constantly evaluated my offerings and my boundaries.

I also quit apologizing for taking time to rest. I used to feel guilty about blocking out time to play PS5 or read in my backyard. While this might not seem productive, it actually is because I’m giving my brain a break from the hustle and grnd.

And I let go of the “shoulds.” I should dress better, post more on social media, or network more. You know what? Maybe I should. But maybe I also should spend an afternoon with someone I love instead of agonizing over a caption that three people will read.

Lastly, saying what I actually mean became the norm. No more sugar-coating or pretending something’s fine when it’s not. If something recently reminded me that time isn’t guaranteed, why am I wasting it on conversations that go nowhere?

The Lesson I Didn’t Expect

When I started to shift my priorities, my business didn’t fall apart. If anything, it got better. It got more focused.

Turns out, when I stopped doing things that aren’t the right fit, I made room for the stuff that is. When I stopped pretending to have it all together, people connected with me more. When I started to be honest about what matters to me, I attracted people who value the same things.

I thought setting boundaries and prioritizing my life outside of work would hurt my business. Instead, it made everything clearer. My vision got sharper because I stopped trying to appeal to everyone. My offerings have become more refined because I only work with people I genuinely want to help. My stress levels dropped because I’m not constantly performing or pretending.

What This Means for Us

I know we’re all busy. But I also know you’ve got goals and a million things on your to-do list. So I’m not here to tell you to drop everything and live like tomorrow isn’t coming. But I am asking you to think about this:

What are you putting off until “later”?

Maybe there’s a conversation you need to have. Or you probably have a boundary you’ve been wanting to set. And there’s almost definitely a person you keep meaning to call. So what’s that thing you said you’d do “when you have time”?

What if later doesn’t come?

Not to be morbid, but seriously—what if you don’t get the luxury of perfect timing? What if the “right moment” to prioritize what actually matters is right now?

The Challenge (And It’s Not About Your Business)

This week, I want you to do one thing that has nothing to do with growing your business or side hustle, hitting your goals, or being more productive.

Call someone you love. Take an afternoon off without guilt. Say no to something that doesn’t serve you. Stop tolerating that thing you’ve been tolerating because you’re “too busy” to deal with it.

Do one thing that matters to you—not to someone else or your business. Just you.

Because you can have the most streamlined operations, the most engaged email list, and the most successful business in the world. But if you’re not present for your actual life while you’re building it, what’s the point?

Remember, life will throw you curveballs. Some of them will knock the wind out of you, while others make you question everything you thought was important.

When that happens, you’re going to want to know that you weren’t just going through the motions. You were actually there for the moments that mattered. That you didn’t sacrifice the life you have for the life you’re trying to build.

And especially if you’re a business owner, remember, your business is important. But it’s not everything. Don’t wait for a wake-up call to figure that out.

The Mindful Virtual Assistant

My mission is to support female founders as they grow and scale their businesses from idea to thriving success.

I offer systems and operations support for small business owners in New England and across the U.S., with packages designed to fit your needs.

Jenn Mullen holds degrees in Psychology and Business Management, as well as a certification in health and wellness coaching. She combines over a decade of corporate experience with more than five years of small business expertise, bringing a unique blend of skills and insight to her work. Beyond her expertise, she’s a high-energy, passionate individual with ADHD who thrives on staying organized, bringing laughter to every project, and finding joy in the work she loves.

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